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Shipping & Returns


Returns Policy

You may return new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Free Shipping to USA & Canada


All of our prices include free shipping to the USA and Canada using Canada Post and USPS ground or air parcel shipping.

 

International, Expedited and Express Shipping

 

Our International, Expedited and Express shipping rates for are weight-based in grams. Depending on the weight class, you may be able to ship additional items for the same shipping charge. Please note that 454 grams equals 1 pound.The weight of any item can be found on its detail page.